Prudential Finance is open Monday to Friday, 9am to 5pm AEST. After-hours enquiries sent by email are typically responded to the next business day.

The New Zealand office is located in Auckland. Meetings are available by appointment.

Yes. Prudential Finance services clients across New Zealand including Wellington & Queenstown.

Enquiries submitted during business hours are typically acknowledged within a few hours. Formal indicative terms can often be provided within one to three business days of receiving project information.

Yes. All enquiries and client information are treated with strict confidentiality. Non-disclosure arrangements can be put in place where required before detailed project information is shared.

Yes. Face-to-face meetings are available in Auckland, Wellington & Queenstown when the engagement warrants it.

Providing a brief project overview, loan amount required, security details, timeline and borrower background enables the team to give a more meaningful initial response.

Yes. Referrals from mortgage brokers, accountants, lawyers and other professional advisers are welcomed, with formal referral arrangements available.